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The device utilization report requires CDR forwarding to SMACS to be setup. Follow the steps outlined below to setup SMACS ZIRO Provisioning as a CDR billing server in your CUCM.

Steps

1. Login as an administrator to the Cisco Unified CM Administration portal.

2. Navigate to System > Service Paramater and select a CUCM server.

3. Select the Cisco CallManager service.
   

   

4. Locate the CDR Enabled Flag under System and set to True. This has to be done for all the nodes in the server, then save your changes.

   

   
   

5. Navigate to System > Enterprise Parameters and choose a unique cluster name. Save your changes.
   

   

6. Navigate to Cisco Unified Serviceability and click Go

   

   
   

7. Navigate to Tools > CDR Management
   

   

8. Click the Add New button and fill the form, then click Add

   

   1. Host Name: <your smacs server>

   2. User Name: s8cdr

   3. Password: $tacK8

   4. Directory Path: /sftp/

      
      

      

9. Repeat steps 1 through 8 for each of the clusters for which you’d like CDR’s forwarded to SMACSZIRO Provisioning.