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The device utilization report requires CDR forwarding to SMACS to be setup. Follow the steps outlined below to setup ZIRO Provisioning Platform as a CDR billing server in your CUCM.

Steps

1. Login as an administrator to the Cisco Unified CM Administration portal.

2. Navigate to System > Service Paramater and select a CUCM server.

3. Select the Cisco CallManager service.
   

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4. Locate the CDR Enabled Flag under System and set to True. This has to be done for all the nodes in the server, then save your changes.

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5. Navigate to System > Enterprise Parameters and choose a unique cluster name. Save your changes.
   

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6. Navigate to Cisco Unified Serviceability and click Go

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7. Navigate to Tools > CDR Management
   

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8. Click the Add New button and fill the form, then click Add

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   1. Host Name: <your smacs server>

   2. User Name: s8cdr

   3. Password: $tacK8

   4. Directory Path: /sftp/

      
      

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9. Repeat steps 1 through 8 for each of the clusters for which you’d like CDR’s forwarded to ZIRO

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1. Platform.