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Sean McDade

Sean McDade

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Info

Notes

  • The maximum file size which can be imported into SMACS is 5 GB.

  • Importing large files into SMACS will take a long time to process.

Requirements

  • Admin access to your CUCM

Steps

  1. Login as an administrator to CUCM.

  2. Go to Navigation > Cisco Unified Serviceability in top right corner and click Go.

  3. Go to Tools > Service Activation

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  4. Select the relevant server from the Server dropdown and click Go

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  5. Activate both CDR Services and click Save

    1. Cisco SOAP - CDRonDemand Service

    2. Cisco CAR Web Service.

  6. Go to Tools > CDR Analysis and Reporting.

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  7. Go to CDR > Export CDR/CMR

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  8. Select the desired dates and uncheck CMR records, then click Export to File and wait for your request to be processed.

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  9. Follow the instructions to save the file on your machine.

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  10. Go to the CDR Dump File Import page in SMACS and import the file you created.

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