List of all walkthrough videos for features and functionalities in SMACS ZPC hosted on ScreenCastOwnCloud.

SMACS 101 → https://www.screencast.com/t/ASqpwu9jkNW

20+ videos covering all the basic MACs to be performed in SMACS

Administrator Functionalities → https://www.screencast.com/t/e8FTecSiFKs

• How to Manage Certificates

• How to Extract Logs

• How to Upload License File

• How to set up LDAP Write Back Feature

• How to set up 1-Click Provisioning

• How to show/hide Common Fields on SMACS Site Configuration Page

• How to configure PhoneFX

• How to Restart SMACS Service from stack8-console

SMACS 5.4.0 → https://www.screencast.com/t/XQNsfk09

• Ability to Set Unity Alternate Extensions

• Ability to Show Phone Protocol

• Ability for Admin to enable or disable Call Forward and SNR on Self-Serve Page

• Ability to choose Phone Button Templat

SMACS 5.5.0 → https://www.screencast.com/t/ck46CIcZR

• Change Site (Device Pool)

• Ability to add or remove destinations to SNR Profiles

• Cleanup of 360 View Navigation Bar

• Improved UX with Phone Buttons

...

• Ability to Bulk Copy Site Fields Across Cluster

• How to Create CSR and Upload Signed Certificate

• How to Disable or Enable Speed Dial and BLF Management on Self-Serve Page

• Speed Dial and Speed Dial BLF Button Management from the Self-Serve Portal

• SMACS Terminal Menu

  • Restarting the Web Server

  • Start, Stop, Restart SMACS Application

  • Traffic Flip

• Support for UCCX

  • How to Enable UCCX Provisioning

  • How to set Application User on Agent

  • How to Enable Call Recording Options for Agents

  • How to set Agent line (IPCC Extension)

...

ZPC Walkthrough Videos

• Version 6.3.0

  • Descriptions on the Global Configuration Page

  • Enhanced Audit Entries for Errors

  • Live Detection of System Issues

  Default

  • Phone Button Template

  Overrides

  • Management

...

• Version 6.4.0

...

• • Bulk Provisioning

  • Part 1 -Job Configuration Tab

  • Bulk Provisioning Part 2 - How to Upload CSV

...

• Version 6.5.0

...

• Automatic Deprovisioning

• Automatic Provisioning

  • Ignored Users

  • Audits

• Bulk Provisioining

...

• • Zero-Touch Deprovisioning Jobs

  • Zero-Touch Provisioningjobs

  • Zero-Touch Provisioningjobs - Audits

  • Zero-Touch Provisioningjobs - Ignored Users

• Version 6.6.0

...

• New Deskhphone Skins for Button Management

  • Ability to Clear Line Button Configuration

  • Ability to Display 8800 Series Phones in Enhanced Line Mode

• Ability to Clear Line Button Configuration

...

• • New Deskphone Skins for Button Management

• Version 6.7.0

...

• • Ability to Export Audits to

  CSVNew Reports Dashboard

  • Excel ng

  • Ability to

  Provision

  • provision Agent

  Extension

  • extension via Zero-Touch

  Provisioning

...

• • provisioning

  • New Reports Dashboard

• Version 6.8.1

...

• - Ability to Add DN's DN’s to Line Groups

• Enhancement to Zero Touch & Bulk Provisioning - Ability to Add Services To Users with Existing Configurations

...

• Version 6.9.0

...

• • Ability to Modify Existing PCCE

  Agent Settings (BETA)

• Enhancement to Zero-Touch Deprovisioning

• Drag &

  • Agents

  • Drag and Drop Phone Editor Accessible from 360 View

  • Enhancements to Zero-Touch Deprovisioning

  New

  • License Optimizer Report

  • Self-Serve Users Can

  Move

  • Manage Line Buttons from Self-Serve Portal

...

• Version 6.12.0

...

• • Ability to Configure Mobility Identity

  • Ability to set Monitoring CSS

  • Added Intelligence for Adding Shared Lines

  Device Utilization Report Makeover

  • Custom SQL Reports

• Ability to set Monitoring CSS

• Ability to Configure Mobility Identity

...

• • Device Utilization Makeover

• Version 7.0.0

...

• • Ability to Set Emergency Numbers

  • Device Utilization Report Setting Page

  • Provisioning Teams Calling via Direct Routing

  • Setting

  Up

  • up System Health Status

  Notifications

• Device Utilization Report Settings

• Ability to Set Emergency Numbers

...

• • Notification

• Version 7.2.0

...

• Dedicated Microsoft 360 View

• Bulk Line Appearance Management Report

  • Ability to

  Enable SMTP Device Notification in UnityAbility to

  • Assign Read-Only Access to Control Module for Site Based Helpdesk

...

• • Ability to enable SMTP Device Notifications in Unity

  • Bulk Line Appearance Management Walkthrough

  • Dedicated Microsoft 360 View

• Version 7.3.0

...

• Ability to Manage Microsoft Teams Calling Dialplan

  • Ability for Admins to Create Dialplan Groups for Teams Calling

    Ability for Helpdesk to Assign Teams Calling Numbers using Airplane Seat Selector UI

• New Call Logs Report (BETA)

• New Available SMACS Version Notifications - Call Logs Report

• Version 7.4.0 - (Active-Passive) High Availability

• Version 8.0.0

  • Ability to Add Deskphone Expansion Modules (KEMs)

  • Adding Shared Lines and New Lines using Drag and Drop Phone

  • Automated Email Notifications for Cisco Zero Touch Provision

  • More Powerful Search Across All Clusters

• version 8.1.0

  • Enhancement to DN Selector Filter

  • Use LDAP Attributes as Text Formatters

• Version 9.0.0

  • Ability to Copy UDP Buttons to Deskphone 4

  • WebEx Calling Provisioning