Walkthrough Videos

List of all walkthrough videos for features and functionalities in ZPC hosted on OwnCloud.

 

ZPC Walkthrough Videos

  • Version 6.3.0

    • Descriptions on the Global Configuration Page

    • Enhanced Audit Entries for Errors

    • Live Detection of System Issues

    • Phone Button Template Management

  • Version 6.4.0

    • Bulk Provisioning Part 1 -Job Configuration Tab

    • Bulk Provisioning Part 2 - How to Upload CSV

  • Version 6.5.0

    • Zero-Touch Deprovisioning Jobs

    • Zero-Touch Provisioningjobs

    • Zero-Touch Provisioningjobs - Audits

    • Zero-Touch Provisioningjobs - Ignored Users

  • Version 6.6.0

    • Ability to Clear Line Button Configuration

    • Ability to Display 8800 Series Phones in Enhanced Line Mode

    • New Deskphone Skins for Button Management

  • Version 6.7.0

    • Ability to Export Audits to Excel ng

    • Ability to provision Agent extension via Zero-Touch provisioning

    • New Reports Dashboard

  • Version 6.8.1 - Ability to Add DN’s to Line Groups

  • Version 6.9.0

    • Ability to Modify Existing PCCE Agents

    • Drag and Drop Phone Editor Accessible from 360 View

    • Enhancements to Zero-Touch Deprovisioning

    • License Optimizer Report

    • Self-Serve Users Can Manage Line Buttons from Self-Serve Portal

  • Version 6.12.0

    • Ability to Configure Mobility Identity

    • Ability to set Monitoring CSS

    • Added Intelligence for Adding Shared Lines

    • Custom SQL Reports

    • Device Utilization Makeover

  • Version 7.0.0

    • Ability to Set Emergency Numbers

    • Device Utilization Report Setting Page

    • Provisioning Teams Calling via Direct Routing

    • Setting up System Health Status Notification

  • Version 7.2.0

    • Ability to Assign Read-Only Access to Control Module for Site Based Helpdesk

    • Ability to enable SMTP Device Notifications in Unity

    • Bulk Line Appearance Management Walkthrough

    • Dedicated Microsoft 360 View

  • Version 7.3.0 - Call Logs Report

  • Version 7.4.0 - (Active-Passive) High Availability

  • Version 8.0.0

    • Ability to Add Deskphone Expansion Modules (KEMs)

    • Adding Shared Lines and New Lines using Drag and Drop Phone

    • Automated Email Notifications for Cisco Zero Touch Provision

    • More Powerful Search Across All Clusters

  • version 8.1.0

    • Enhancement to DN Selector Filter

    • Use LDAP Attributes as Text Formatters

  • Version 9.0.0

    • Ability to Copy UDP Buttons to Deskphone 4

    • WebEx Calling Provisioning