List of all walkthrough videos for features and functionalities in SMACS.

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ZPC hosted on OwnCloud.

ZPC Walkthrough Videos

• Version 6.3.0

  • Descriptions on the Global Configuration Page

  • Enhanced Audit Entries for Errors

  • Live Detection of System Issues

  • Phone Button Template Management

• Version 6.4.0

  • Bulk Provisioning Part 1 -Job Configuration Tab

  • Bulk Provisioning Part 2 - How to Upload CSV

• Version 6.5.0

  • Zero-Touch Deprovisioning Jobs

  • Zero-Touch Provisioningjobs

  • Zero-Touch Provisioningjobs - Audits

  • Zero-Touch Provisioningjobs - Ignored Users

• Version 6.6.0

  • Ability to

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• • Clear Line Button Configuration

  • Ability to

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Ability for Admin to enable or disable Call Forward and SNR on Self-Serve Page

Ability to choose Phone Button Template

SMACS 5.5.0

Change Site (Device Pool)

Ability to add or remove destinations to SNR Profiles

Cleanup of 360 View Navigation Bar

Improved UX with Phone Buttons

Phone Button Template Creation Audit to contain name of the device it was created for

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Ability to Bulk Copy Site Fields Across Cluster

How to Create CSR and Upload Signed Certificate

How to Disable or Enable Speed Dial and BLF Management on Self-Serve Page

SMACS Terminal Menu

1. Restarting the Web Server

2. Start, Stop, Restart SMACS Application

3. Traffic Flip

Speed Dial and Speed Dial BLF Button Management from the Self-Serve Portal

Support for UCCX

1. How to Enable UCCX Provisioning

2. How to set Application User on Agent

3. How to Enable Call Recording Options for Agents

4. How to set Agent line (IPCC Extension)

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Descriptions on Global Configuration Page

Enhanced Audit Entries for Errors

Live Detection of System Issues

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• • Display 8800 Series Phones in Enhanced Line Mode

  • New Deskphone Skins for Button Management

• Version 6.7.0

  • Ability to Export Audits to Excel ng

  • Ability to provision Agent extension via Zero-Touch provisioning

  • New Reports Dashboard

• Version 6.8.1 - Ability to Add DN’s to Line Groups

• Version 6.9.0

  • Ability to Modify Existing PCCE Agents

  • Drag and Drop Phone Editor Accessible from 360 View

  • Enhancements to Zero-Touch Deprovisioning

  • License Optimizer Report

  • Self-Serve Users Can Manage Line Buttons from Self-Serve Portal

• Version 6.12.0

  • Ability to Configure Mobility Identity

  • Ability to set Monitoring CSS

  • Added Intelligence for Adding Shared Lines

  • Custom SQL Reports

  • Device Utilization Makeover

• Version 7.0.0

  • Ability to Set Emergency Numbers

  • Device Utilization Report Setting Page

  • Provisioning Teams Calling via Direct Routing

  • Setting up System Health Status Notification

• Version 7.2.0

  • Ability to Assign Read-Only Access to Control Module for Site Based Helpdesk

  • Ability to enable SMTP Device Notifications in Unity

  • Bulk Line Appearance Management Walkthrough

  • Dedicated Microsoft 360 View

• Version 7.3.0 - Call Logs Report

• Version 7.4.0 - (Active-Passive) High Availability

• Version 8.0.0

  • Ability to Add Deskphone Expansion Modules (KEMs)

  • Adding Shared Lines and New Lines using Drag and Drop Phone

  • Automated Email Notifications for Cisco Zero Touch Provision

  • More Powerful Search Across All Clusters

• version 8.1.0

  • Enhancement to DN Selector Filter

  • Use LDAP Attributes as Text Formatters

• Version 9.0.0

  • Ability to Copy UDP Buttons to Deskphone 4

  • WebEx Calling Provisioning