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Here is a list of Support Guides to help you deploy, manage and use Ziro Provisioning for CISCO (aka ZPC). All these documents are “living documents” (i.e. they will be updated by Stack8 as needed to reflect the latest best practices and changes to ZPC).

Feature

Document name

Description

Microsoft 365 Licensing

Microsoft Graph App Registration Process

Interested in licensing users in Microsoft 365? You’ll need to enable Microsoft Graph in your Microsoft 365 portal.

Teams Calling with Direct Routing

Installing PowerShell from stack8-console

Interested in Microsoft Teams Provisioning with Direct Routing? You’ll need to install Microsoft PowerShell on your ZPM instance first.

Creating PowerShell Service Account & Disabling Multifactor Authentication

After Installing PowerShell, you’ll need to create a Powershell account and disable MFA.

SSO Support

Setting Up Single Sign-On using SAML 2.0

Interested in having your users log into ZPC using SSO? You will need to import your Idp Metadata into ZPC as well as export your SP metadata into your IDP.

Device Utilization Report

Creating CDR Dump Files

Interested in having older CDR data included in the ZPC Device Utilization Report? You’ll need to export your old CDR data out of CUCM and import it into ZPC.

Adding ZPC As a CDR Billing Server

Guide that explains how to add ZPC as a CDR Billing Server to enable the Device Utilization Report.

ZPC Upgrades

Blue-Green Deployment

Upgrade and rollback your ZPC instance without downtime using our blue-green deployment approach.

Upgrade guide

Follow this easy upgrade process to get on the latest and greatest version of ZPC.

ZPC Deployment

How to create service accounts for CUCM, CUC and PCCE

How to create the service accounts ZPC requires to interface with CUCM, CUC and PCCE.

Creating a service account for UCCX provisioning

How to create the service accounts ZPC requires to interface with UCCX.

VM Ressource Upgrade

Upgrading Virtual Machine Resources

ZPC versions 7.0+ have new minimum VM resource requirements to better support the Device Utilization Report.

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