List of all walkthrough videos for features and functionalities in SMACS hosted on ScreenCast.

SMACS 101 → https://www.screencast.com/t/ASqpwu9jkNW

20+ videos covering all the basic MACs to be performed in SMACS

Administrator Functionalities → https://www.screencast.com/t/e8FTecSiFKs

• How to Manage Certificates

• How to Extract Logs

• How to Upload License File

• How to set up LDAP Write Back Feature

• How to set up 1-Click Provisioning

• How to show/hide Common Fields on SMACS Site Configuration Page

• How to configure PhoneFX

• How to Restart SMACS Service from stack8-console

SMACS 5.4.0 → https://www.screencast.com/t/XQNsfk09

• Ability to Set Unity Alternate Extensions

• Ability to Show Phone Protocol

• Ability for Admin to enable or disable Call Forward and SNR on Self-Serve Page

• Ability to choose Phone Button Templat

SMACS 5.5.0 → https://www.screencast.com/t/ck46CIcZR

• Change Site (Device Pool)

• Ability to add or remove destinations to SNR Profiles

• Cleanup of 360 View Navigation Bar

• Improved UX with Phone Buttons

SMACS 6.0 → https://www.screencast.com/t/CavLB87v

• Ability to Bulk Copy Site Fields Across Cluster

• How to Create CSR and Upload Signed Certificate

• How to Disable or Enable Speed Dial and BLF Management on Self-Serve Page

• Speed Dial and Speed Dial BLF Button Management from the Self-Serve Portal

• SMACS Terminal Menu

  • Restarting the Web Server

  • Start, Stop, Restart SMACS Application

  • Traffic Flip

• Support for UCCX

  • How to Enable UCCX Provisioning

  • How to set Application User on Agent

  • How to Enable Call Recording Options for Agents

  • How to set Agent line (IPCC Extension)

SMACS 6.3.0 → https://www.screencast.com/t/Gg2QGjIOzv

• Descriptions on Global Configuration Page

• Enhanced Audit Entries for Errors

• Live Detection of System Issues

• Default Phone Button Template Overrides

SMACS 6.4.0 → https://www.screencast.com/t/hZk4St9tB1Y

• Bulk Provisioning

  • Part 1 - Job Configuration Tab

  • Part 2 - Upload CSV

SMACS 6.5.0 (Automation Addon Module) → https://www.screencast.com/t/t1a1T80Q9

• Automatic Deprovisioning

• Automatic Provisioning

  • Ignored Users

  • Audits

• Bulk Provisioining

SMACS 6.6.0 → https://www.screencast.com/t/ZC7furB8Z1V

• New Deskhphone Skins for Button Management

• Ability to Display 8800 Series Phones in Enhanced Line Mode

• Ability to Clear Line Button Configuration

SMACS 6.7.0 → https://www.screencast.com/t/O3LLNT4V59

• Ability to Export Audits to CSV

• New Reports Dashboard

• Ability to Provision Agent Extension via Zero-Touch Provisioning

SMACS 6.8.1 → https://www.screencast.com/t/HqvIdSt7

• Ability to Add DN's to Line Groups

• Enhancement to Zero Touch & Bulk Provisioning - Ability to Add Services To Users with Existing Configurations

SMACS 6.9.0 → https://www.screencast.com/t/TBjbtkFCj3

• Ability to Modify Existing PCCE Agent Settings (BETA)

• Enhancement to Zero-Touch Deprovisioning

• Drag & Drop Phone Editor Accessible from 360 View

• New License Optimizer Report

• Self-Serve Users Can Move Line Buttons from Self-Serve Portal

SMACS 6.12.0 → https://www.screencast.com/t/ZHKV1SYy

• Added Intelligence for Adding Shared Lines

• Device Utilization Report Makeover

• Custom SQL Reports

• Ability to set Monitoring CSS

• Ability to Configure Mobility Identity

SMACS 7.0.0 →https://www.screencast.com/t/3dAWH3Hr8P4

• Provisioning Teams Calling via Direct Routing

• Setting Up Health Status Notifications

• Device Utilization Report Settings

• Ability to Set Emergency Numbers

SMACS 7.2.0 →https://www.screencast.com/t/UhI7dIdDd0

• Dedicated Microsoft 360 View

• Bulk Line Appearance Management Report

• Ability to Enable SMTP Device Notification in Unity

• Ability to Assign Read-Only Access to Control Module for Site Based Helpdesk

SMACS 7.3.0 →https://www.screencast.com/t/tnREn3XEb

• Ability to Manage Microsoft Teams Calling Dialplan

  • Ability for Admins to Create Dialplan Groups for Teams Calling

  • Ability for Helpdesk to Assign Teams Calling Numbers using Airplane Seat Selector UI

• New Call Logs Report (BETA)

• New Available SMACS Version Notifications

SMACS 7.4.0 →https://www.screencast.com/t/lZA8yEaz

• Support for Active/Passive High Availability

• Ability to Associate Teams Calling Policies to Microsoft Dialplan Groups

8.0.0 → https://www.screencast.com/t/SceP6i6jm

• Drag & Drop Phone Editor

  • Ability to Add Deskphone Expansion Modules

  • Adding Shared Lines using Drag & Drop Phone Editor

• Automated Email Notifications

• More Powerful Global Search Across All Clusters

8.1.0 → https://www.screencast.com/t/eNjf6BqXjZ

• Ability to use LDAP Attributes as Formatters in Text Fields

• Enhancement to DN Selector Filtering

9.0.0

• Ability to Copy UDP Buttons to Deskphone

• Ability to Provision WebEx Calling