ZPC - Walkthrough Videos
List of all walkthrough videos for features and functionalities in SMACS hosted on ScreenCast.
- 1 SMACS 101 → https://www.screencast.com/t/ASqpwu9jkNW
- 2 Administrator Functionalities → https://www.screencast.com/t/e8FTecSiFKs
- 3 SMACS 5.4.0 → https://www.screencast.com/t/XQNsfk09
- 4 SMACS 5.5.0 → https://www.screencast.com/t/ck46CIcZR
- 5 SMACS 6.0 → https://www.screencast.com/t/CavLB87v
- 6 SMACS 6.3.0 → https://www.screencast.com/t/Gg2QGjIOzv
- 7 SMACS 6.4.0 → https://www.screencast.com/t/hZk4St9tB1Y
- 8 SMACS 6.5.0 (Automation Addon Module) → https://www.screencast.com/t/t1a1T80Q9
- 9 SMACS 6.6.0 → https://www.screencast.com/t/ZC7furB8Z1V
- 10 SMACS 6.7.0 → https://www.screencast.com/t/O3LLNT4V59
- 11 SMACS 6.8.1 → https://www.screencast.com/t/HqvIdSt7
- 12 SMACS 6.9.0 → https://www.screencast.com/t/TBjbtkFCj3
- 13 SMACS 6.12.0 → https://www.screencast.com/t/ZHKV1SYy
- 14 SMACS 7.0.0 →https://www.screencast.com/t/3dAWH3Hr8P4
- 15 SMACS 7.2.0 →https://www.screencast.com/t/UhI7dIdDd0
- 16 SMACS 7.3.0 →https://www.screencast.com/t/tnREn3XEb
- 17 SMACS 7.4.0 →https://www.screencast.com/t/lZA8yEaz
- 18 8.0.0 → https://www.screencast.com/t/SceP6i6jm
- 19 8.1.0 → https://www.screencast.com/t/eNjf6BqXjZ
- 20 9.0.0
SMACS 101 → https://www.screencast.com/t/ASqpwu9jkNW
20+ videos covering all the basic MACs to be performed in SMACS
Administrator Functionalities → https://www.screencast.com/t/e8FTecSiFKs
How to Manage Certificates
How to Extract Logs
How to Upload License File
How to set up LDAP Write Back Feature
How to set up 1-Click Provisioning
How to show/hide Common Fields on SMACS Site Configuration Page
How to configure PhoneFX
How to Restart SMACS Service from stack8-console
SMACS 5.4.0 → https://www.screencast.com/t/XQNsfk09
Ability to Set Unity Alternate Extensions
Ability to Show Phone Protocol
Ability for Admin to enable or disable Call Forward and SNR on Self-Serve Page
Ability to choose Phone Button Templat
SMACS 5.5.0 → https://www.screencast.com/t/ck46CIcZR
Change Site (Device Pool)
Ability to add or remove destinations to SNR Profiles
Cleanup of 360 View Navigation Bar
Improved UX with Phone Buttons
SMACS 6.0 → https://www.screencast.com/t/CavLB87v
Ability to Bulk Copy Site Fields Across Cluster
How to Create CSR and Upload Signed Certificate
How to Disable or Enable Speed Dial and BLF Management on Self-Serve Page
Speed Dial and Speed Dial BLF Button Management from the Self-Serve Portal
SMACS Terminal Menu
Restarting the Web Server
Start, Stop, Restart SMACS Application
Traffic Flip
Support for UCCX
How to Enable UCCX Provisioning
How to set Application User on Agent
How to Enable Call Recording Options for Agents
How to set Agent line (IPCC Extension)
SMACS 6.3.0 → https://www.screencast.com/t/Gg2QGjIOzv
Descriptions on Global Configuration Page
Enhanced Audit Entries for Errors
Live Detection of System Issues
Default Phone Button Template Overrides
SMACS 6.4.0 → https://www.screencast.com/t/hZk4St9tB1Y
Bulk Provisioning
Part 1 - Job Configuration Tab
Part 2 - Upload CSV
SMACS 6.5.0 (Automation Addon Module) → https://www.screencast.com/t/t1a1T80Q9
Automatic Deprovisioning
Automatic Provisioning
Ignored Users
Audits
Bulk Provisioining
SMACS 6.6.0 → https://www.screencast.com/t/ZC7furB8Z1V
New Deskhphone Skins for Button Management
Ability to Display 8800 Series Phones in Enhanced Line Mode
Ability to Clear Line Button Configuration
SMACS 6.7.0 → https://www.screencast.com/t/O3LLNT4V59
Ability to Export Audits to CSV
New Reports Dashboard
Ability to Provision Agent Extension via Zero-Touch Provisioning
SMACS 6.8.1 → https://www.screencast.com/t/HqvIdSt7
Ability to Add DN's to Line Groups
Enhancement to Zero Touch & Bulk Provisioning - Ability to Add Services To Users with Existing Configurations
SMACS 6.9.0 → https://www.screencast.com/t/TBjbtkFCj3
Ability to Modify Existing PCCE Agent Settings (BETA)
Enhancement to Zero-Touch Deprovisioning
Drag & Drop Phone Editor Accessible from 360 View
New License Optimizer Report
Self-Serve Users Can Move Line Buttons from Self-Serve Portal
SMACS 6.12.0 → https://www.screencast.com/t/ZHKV1SYy
Added Intelligence for Adding Shared Lines
Device Utilization Report Makeover
Custom SQL Reports
Ability to set Monitoring CSS
Ability to Configure Mobility Identity
SMACS 7.0.0 →https://www.screencast.com/t/3dAWH3Hr8P4
Provisioning Teams Calling via Direct Routing
Setting Up Health Status Notifications
Device Utilization Report Settings
Ability to Set Emergency Numbers
SMACS 7.2.0 →https://www.screencast.com/t/UhI7dIdDd0
Dedicated Microsoft 360 View
Bulk Line Appearance Management Report
Ability to Enable SMTP Device Notification in Unity
Ability to Assign Read-Only Access to Control Module for Site Based Helpdesk
SMACS 7.3.0 →https://www.screencast.com/t/tnREn3XEb
Ability to Manage Microsoft Teams Calling Dialplan
Ability for Admins to Create Dialplan Groups for Teams Calling
Ability for Helpdesk to Assign Teams Calling Numbers using Airplane Seat Selector UI
New Call Logs Report (BETA)
New Available SMACS Version Notifications
SMACS 7.4.0 →https://www.screencast.com/t/lZA8yEaz
Support for Active/Passive High Availability
Ability to Associate Teams Calling Policies to Microsoft Dialplan Groups
8.0.0 → https://www.screencast.com/t/SceP6i6jm
Drag & Drop Phone Editor
Ability to Add Deskphone Expansion Modules
Adding Shared Lines using Drag & Drop Phone Editor
Automated Email Notifications
More Powerful Global Search Across All Clusters
8.1.0 → https://www.screencast.com/t/eNjf6BqXjZ
Ability to use LDAP Attributes as Formatters in Text Fields
Enhancement to DN Selector Filtering