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List of all walkthrough videos for features and functionalities in SMACS hosted on ScreenCast.

SMACS 101 → https://www.screencast.com/t/ASqpwu9jkNW

20+ videos covering all the basic MACs to be performed in SMACS

Administrator Functionalities → https://www.screencast.com/t/e8FTecSiFKs

  • How to Manage Certificates

  • How to Extract Logs

  • How to Upload License File

  • How to set up LDAP Write Back Feature

  • How to set up 1-Click Provisioning

  • How to show/hide Common Fields on SMACS Site Configuration Page

  • How to configure PhoneFX

  • How to Restart SMACS Service from stack8-console

SMACS 5.4.0 → https://www.screencast.com/t/XQNsfk09

  • Ability to Set Unity Alternate Extensions

  • Ability to Show Phone Protocol

  • Ability for Admin to enable or disable Call Forward and SNR on Self-Serve Page

  • Ability to choose Phone Button Templat

SMACS 5.5.0 → https://www.screencast.com/t/ck46CIcZR

  • Change Site (Device Pool)

  • Ability to add or remove destinations to SNR Profiles

  • Cleanup of 360 View Navigation Bar

  • Improved UX with Phone Buttons


SMACS 6.0 → https://www.screencast.com/t/CavLB87v

  • Ability to Bulk Copy Site Fields Across Cluster

  • How to Create CSR and Upload Signed Certificate

  • How to Disable or Enable Speed Dial and BLF Management on Self-Serve Page

  • Speed Dial and Speed Dial BLF Button Management from the Self-Serve Portal

  • SMACS Terminal Menu

    • Restarting the Web Server

    • Start, Stop, Restart SMACS Application

    • Traffic Flip

  • Support for UCCX

    • How to Enable UCCX Provisioning

    • How to set Application User on Agent

    • How to Enable Call Recording Options for Agents

    • How to set Agent line (IPCC Extension)


SMACS 6.3.0 → https://www.screencast.com/t/Gg2QGjIOzv

  • Descriptions on Global Configuration Page

  • Enhanced Audit Entries for Errors

  • Live Detection of System Issues

  • Default Phone Button Template Overrides

SMACS 6.4.0 → https://www.screencast.com/t/hZk4St9tB1Y

  • Bulk Provisioning

    • Part 1 - Job Configuration Tab

    • Part 2 - Upload CSV

SMACS 6.5.0 (Automation Addon Module) → https://www.screencast.com/t/t1a1T80Q9

  • Automatic Deprovisioning

  • Automatic Provisioning

    • Ignored Users

    • Audits

  • Bulk Provisioining

SMACS 6.6.0 → https://www.screencast.com/t/ZC7furB8Z1V

  • New Deskhphone Skins for Button Management

  • Ability to Display 8800 Series Phones in Enhanced Line Mode

  • Ability to Clear Line Button Configuration

SMACS 6.7.0 → https://www.screencast.com/t/O3LLNT4V59

  • Ability to Export Audits to CSV

  • New Reports Dashboard

  • Ability to Provision Agent Extension via Zero-Touch Provisioning

SMACS 6.8.1 → https://www.screencast.com/t/HqvIdSt7

  • Ability to Add DN's to Line Groups

  • Enhancement to Zero Touch & Bulk Provisioning - Ability to Add Services To Users with Existing Configurations

SMACS 6.9.0 → https://www.screencast.com/t/TBjbtkFCj3

  • Ability to Modify Existing PCCE Agent Settings (BETA)

  • Enhancement to Zero-Touch Deprovisioning

  • Drag & Drop Phone Editor Accessible from 360 View

  • New License Optimizer Report

  • Self-Serve Users Can Move Line Buttons from Self-Serve Portal

SMACS 6.12.0 → https://www.screencast.com/t/ZHKV1SYy

  • Added Intelligence for Adding Shared Lines

  • Device Utilization Report Makeover

  • Custom SQL Reports

  • Ability to set Monitoring CSS

  • Ability to Configure Mobility Identity

SMACS 7.0.0 →https://www.screencast.com/t/3dAWH3Hr8P4

  • Provisioning Teams Calling via Direct Routing

  • Setting Up Health Status Notifications

  • Device Utilization Report Settings

  • Ability to Set Emergency Numbers

SMACS 7.2.0 →https://www.screencast.com/t/UhI7dIdDd0

  • Dedicated Microsoft 360 View

  • Bulk Line Appearance Management Report

  • Ability to Enable SMTP Device Notification in Unity

  • Ability to Assign Read-Only Access to Control Module for Site Based Helpdesk

SMACS 7.3.0 →https://www.screencast.com/t/tnREn3XEb

  • Ability to Manage Microsoft Teams Calling Dialplan

    • Ability for Admins to Create Dialplan Groups for Teams Calling

    • Ability for Helpdesk to Assign Teams Calling Numbers using Airplane Seat Selector UI

  • New Call Logs Report (BETA)

  • New Available SMACS Version Notifications

SMACS 7.4.0 →https://www.screencast.com/t/lZA8yEaz

  • Support for Active/Passive High Availability

  • Ability to Associate Teams Calling Policies to Microsoft Dialplan Groups

8.0.0 → https://www.screencast.com/t/SceP6i6jm

  • Drag & Drop Phone Editor

    • Ability to Add Deskphone Expansion Modules

    • Adding Shared Lines using Drag & Drop Phone Editor

  • Automated Email Notifications

  • More Powerful Global Search Across All Clusters

8.1.0 → https://www.screencast.com/t/eNjf6BqXjZ

  • Ability to use LDAP Attributes as Formatters in Text Fields

  • Enhancement to DN Selector Filtering

9.0.0 → https://app.screencast.com/collections/g000300sy571ybw0ONtwuHJRT7jC9

  • Ability to Provision WebEx Calling

  • Ability to Copy UDP Buttons to Deskphone

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