List of all walkthrough videos for features and functionalities in SMACS.
SMACS 5.4.0
Ability to Set Unity Alternate Extensions
Ability to Show Phone Protocol
Ability for Admin to enable or disable Call Forward and SNR on Self-Serve Page
Ability to choose Phone Button Template
SMACS 5.5.0
Change Site (Device Pool)
Ability to add or remove destinations to SNR Profiles
Cleanup of 360 View Navigation Bar
Improved UX with Phone Buttons
Phone Button Template Creation Audit to contain name of the device it was created for
SMACS 6.0
Ability to Bulk Copy Site Fields Across Cluster
How to Create CSR and Upload Signed Certificate
How to Disable or Enable Speed Dial and BLF Management on Self-Serve Page
Speed Dial and Speed Dial BLF Button Management from the Self-Serve Portal
SMACS Terminal Menu
Restarting the Web Server
Start, Stop, Restart SMACS Application
Traffic Flip
Support for UCCX
How to Enable UCCX Provisioning
How to set Application User on Agent
How to Enable Call Recording Options for Agents
How to set Agent line (IPCC Extension)
SMACS 6.3.0
Descriptions on Global Configuration Page
Enhanced Audit Entries for Errors
Live Detection of System Issues
Default Phone Button Template Overrides
SMACS Automation Addon Module
Automatic Deprovisioning
Automatic Provisioning
Ignored Users
Audits