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Info

Here is a list of Support Guides to help you deploy, manage and use Ziro Platform for CISCO (aka ZPC). All these documents are “living documents” (i.e. they will be updated by Stack8 as needed to reflect the latest best practices and changes to ZPC).

Feature

Document name

Description

SSO Support

Setting Up

Single Sign-On using SAML 2.0

SSO for ZPC with Azure IdP

Interested in having your users log into ZPC using SSO? You will need to import your

Idp

IDP Metadata into ZPC as well as export your SP metadata into your IDP.

Device Utilization Report

Creating CDR Dump Files

Interested in having older CDR data included in the ZPC Device Utilization Report? You’ll need to export your old CDR data out of CUCM and import it into ZPC.

Adding ZPC As a CDR Billing Server

Guide that explains how to add ZPC as a CDR Billing Server to enable the Device Utilization Report.

ZPC Upgrades

Blue-Green Deployment

Upgrade and rollback your ZPC instance without downtime using our blue-green deployment approach.

Upgrade guide

Follow this easy upgrade process to get on the latest and greatest version of ZPC.

ZPC Deployment

How to create service accounts for CUCM, CUC and PCCE

How to create the service accounts ZPC requires to interface with CUCM, CUC and PCCE.

How to Create Service Account for UCCX Provisioning

How to create the service accounts ZPC requires to interface with UCCX.

Setup a service account for ZIRO Platform for Cisco in Webex Control Hub

How to create a service account for ZPC in Webex Control Hub.

Setup ZIRO Platform for Cisco as a Webex Integration

How to create an integration to connect ZPC to Webex APIs.

VM Ressource Upgrade

Upgrading Virtual Machine Resources

ZPC versions 7.0+ have new minimum VM resource requirements to better support the Device Utilization Report.