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Here is a list of Support Guides to help you deploy, manage and use |
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ZIRO Platform for Cisco (aka ZPC). All these documents are “living documents” (i.e. they will be updated by |
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ZIRO as needed to reflect the latest best practices and changes to |
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ZPC). |
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Feature | Document name | Description |
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Microsoft 365 Licensing
Interested in licensing users in Microsoft 365? You’ll need to enable Microsoft Graph in your Microsoft 365 portal.
Teams Calling with Direct Routing
Interested in Microsoft Teams Provisioning with Direct Routing? You’ll need to install Microsoft PowerShell on your SMACS instance first.
Creating PowerShell Service Account & Disabling Multifactor Authentication
After Installing PowerShell, you’ll need to create a Powershell account and disable MFA.
SSO Support |
Interested in having your users log into |
ZPC using SSO? You will need to import your |
IDP Metadata into |
ZPC as well as export your SP metadata into your IDP. | ||
Device Utilization Report | Interested in having older CDR data included in the |
ZPC Device Utilization Report? You’ll need to export your old CDR data out of CUCM and import it into |
ZPC. |
Guide that explains how to add |
ZPC as a CDR Billing Server to enable the Device Utilization Report. |
ZPC Upgrades | Upgrade and rollback your |
ZPC instance without downtime using our blue-green deployment approach. | |
Follow this easy upgrade process to get on the latest and greatest version of |
ZPC. |
ZPC Deployment | How to create the service accounts |
ZPC requires to interface with CUCM, CUC and PCCE. |
How to create the service accounts |
ZPC requires to interface with UCCX. | |
Setup a service account for ZIRO Platform for Cisco in Webex Control Hub | How to create a service account for ZPC in Webex Control Hub. |
How to create an integration to connect ZPC to Webex APIs. | |
VM Ressource Upgrade |
ZPC versions 7.0+ have new minimum VM resource requirements to better support the Device Utilization Report. |