Support Guides for ZPC
Here is a list of Support Guides to help you deploy, manage and use ZIRO Platform for Cisco (aka ZPC). All these documents are “living documents” (i.e. they will be updated by ZIRO as needed to reflect the latest best practices and changes to ZPC).
Feature | Document name | Description |
|---|---|---|
SSO Support | https://stack8.atlassian.net/wiki/spaces/SP/pages/3186982939 | Interested in having your users log into ZPC using SSO? You will need to import your IDP Metadata into ZPC as well as export your SP metadata into your IDP. |
https://stack8.atlassian.net/wiki/spaces/SP/pages/2903834637 | ||
https://stack8.atlassian.net/wiki/spaces/SP/pages/3497459748 | ||
Device Utilization Report | Interested in having older CDR data included in the ZPC Device Utilization Report? You’ll need to export your old CDR data out of CUCM and import it into ZPC. | |
Guide that explains how to add ZPC as a CDR Billing Server to enable the Device Utilization Report. | ||
ZPC Upgrades | Upgrade and rollback your ZPC instance without downtime using our blue-green deployment approach. | |
Follow this easy upgrade process to get on the latest and greatest version of ZPC. | ||
ZPC Deployment |
| How to create the service accounts ZPC requires to interface with CUCM, CUC and PCCE. |
| How to create the service accounts ZPC requires to interface with UCCX. | |
| How to create a service account for ZPC in Webex Control Hub. | |
| How to create an integration to connect ZPC to Webex APIs. | |
VM Ressource Upgrade | ZPC versions 7.0+ have new minimum VM resource requirements to better support the Device Utilization Report. |